Terms and Conditions

1. EDUCATIONAL PURPOSE

All courses provided through Straight Up Psychological Services are educational in nature unless explicitly stated otherwise.

Course participation does not establish a psychologist-client relationship with Straight Up Psychological Services or Colleen O'Connor.

Information provided within courses is general in nature and is not intended to replace individual assessment, diagnosis, treatment, or professional advice.

2. Not a Crisis or Support Service

The learning platform is not a crisis, emergency, counselling, psychology, or mental health support service.

Discussion boards, messaging systems, and course activities are not monitored continuously and should not be used to seek urgent assistance.

3. Course Access and Accounts

Course access is granted to the individual purchaser only.

Participants must not share login credentials or provide access to course materials to others.

4. Live Sessions

Where live sessions are offered, they are provided for educational discussion and reflection on course content.

Live sessions do not constitute therapy, psychological treatment, assessment, diagnosis, supervision, or individual clinical advice.

5. Community Participation

Participants are expected to engage respectfully with other members of the learning community.

Straight Up Psychological Services reserves the right to remove content or restrict access where participation is unsafe, abusive, discriminatory, misleading, or inconsistent with the purpose of the course.

6. Confidentiality

Participants are encouraged to respect the privacy and confidentiality of other course members.

Information shared within discussion boards, live sessions, or community activities should not be shared outside the course without permission.

7. Intellectual Property

All course materials, videos, presentations, downloads, workbooks, activities, graphics, and related resources remain the intellectual property of their respective owners.

Where materials are delivered under licence from a third party, those materials remain the intellectual property of the original creator.

Course materials are provided for personal educational use only and must not be copied, reproduced, distributed, sold, shared, modified, or presented as your own work without written permission.

8. Course Content and Outcomes

While reasonable care has been taken in preparing course materials, Straight Up Psychological Services does not guarantee specific outcomes from participation in any course.

Participants remain responsible for decisions made on the basis of information presented within a course.

9. Refunds

Refunds will be provided where required under Australian Consumer Law.

Any additional course-specific refund terms will be outlined on the relevant course sales page.

10. Changes to Courses

Straight Up Psychological Services may update, modify, or remove course content from time to time in order to maintain accuracy and relevance.

11. Privacy

Personal information will be collected, stored, and managed in accordance with the Straight Up Psychological Services Privacy Policy.

12. Contact

Questions regarding courses may be directed to:

admin@straightuppsych.com.au
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